Navigation controls missing on ipad

[mattfryer]

I have a client who purchased a pano off me, the pano was tested on my server on all web browser platform and iphone / ipad and it works perfectly.

The client uploaded the same files to their server and whilst the pano works 100% on all web browsers on the ipad / iphone the navigation control graphics are missing, they just show boxed question marks.
Having spoken to another user who experienced the same issue it turns out the problem lies with a JavaScript conflict.

Has anyone else experienced this issue before and could anyone shed any light / info on a solutions to resolve this issue.

The pano in question is http://www.oceanfloatrooms.com/360b/float_pano.html
Many thanks.

[smooth]

The server they are hosted on needs to the MIME type added.
SVG images should have the mime type image/svg+xml

Regards, Smooth

[smooth]

Here is a link to a thread with more information.

Regards, Smooth

[mattfryer]

You're a legend, much appreciated..

[Delfi_r]

I don't want to open another thread:

When I make a panorama with version 3, I don't get the navigation controls in HTML5 /iOS 6 New_iPad2

http://delfi.leicaeme.com/Proyectos/Paj ... jaros.html

When I make the same panorama with version 4, I get the controls, but not the images.

http://delfi.leicaeme.com/Proyectos/Paj ... jaros.html

When I try to copy the 1440.jpg from v3 output to v4 output I don't get nothing fixed
http://delfi.leicaeme.com/Proyectos/Paj ... jaros.html

The same occurs when I copy the svg files from v4 output to v3 output.
http://delfi.leicaeme.com/Proyectos/Paj ... jaros.html

It's the same on Safari or Chrome for iOS

On Flash browsers it's fine

My settings

Image Equirectangular 16.752X8376

Flash Tile Size 5332 flash 10 simplex.ggsk Multi-resolution not embedded (No HTML)

HTML5
Tile size 1440 Cube Face size 1440 simplex.ggsk Flash Fallback Gyroscope enabled
Mobile Settings
1440/1440
960/700
480/480

Even If I put 1280 or another value, on V4 generated output the 1440.jpg or 1280.jpg are empty on v4 and 1440 are the same that the full size on V3

The problem it's not server related

I've installed v3 from the Apple Store and v4 with default settings on the same folder under Applications

[Delfi_r]

With the new beta, the 1440 to 950 cube face sizes for 1440 window size fail, up to 940 succeeds to create a real cubeface.

When using this setting I've managed to create my first working gyroscopic panorama

http://delfi.leicaeme.com/Proyectos/Paj ... jaros.html

Thanks for your work