We have had a customer with an issue that when uploading a project they are getting a black page and not the panorama.
We tested this and got the same issue, also some of the images in the Street View browser when clicked take you to Googles own Street View panoramas and not the ones uploaded.
There are also reports of this in Googles own Street View Issue Tracker.
Regards,
Black images issue with Street View
- Hopki
- Gnome
- Posts: 13042
- Joined: Thu Jan 10, 2008 3:16 pm
- Location: Layer de la Haye, Essex UK
- Contact:
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
- Hopki
- Gnome
- Posts: 13042
- Joined: Thu Jan 10, 2008 3:16 pm
- Location: Layer de la Haye, Essex UK
- Contact:
Just a follow up on this.
In one case the customer was using input images that were too small.
3000 x 1500px, this is below Google recommendation and therefore was rejected.
Pano2VR 7 now shows if images are rejected:
Maps approved show the green icon with a checkmark.
If they are rejected you will see a red icon with a cross
Regards,
In one case the customer was using input images that were too small.
3000 x 1500px, this is below Google recommendation and therefore was rejected.
Pano2VR 7 now shows if images are rejected:
Maps approved show the green icon with a checkmark.
If they are rejected you will see a red icon with a cross
Regards,
Garden Gnome Support
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/
If you send an e-mail to support please send a link to the forum post for reference.
support@ggnome.com
https://ggnome.com/wiki/documentation/